Overview
- Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or return.
- We only accept returns if the product is delivered damaged or defective.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
- Once your return is received and inspected, we will email you to notify you that we have received your returned item.
- Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method, within a certain amount of days.
Late or missing refunds
- If you haven’t received a refund, check your bank account again.
- Then contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at contact@shanzosattire.com
Exchanges
We only exchange items if they are delivered defective or damaged. If you need to exchange it for the same item, send us an email at contact@shanzosattire.com
Shipping returns
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us at contact@shanzosattire.com for questions related to refunds and returns.