FAQ

How to contact a representative of Shanzos Attire team?

Visit Contact.

How do I know it’s safe to order online?

Look at the top left corner of your window, just before the site URL, and view site information to check if your connection is secure or not. If you see a lock (SSL-Secure Sockets Layer) then connection to the site is secure so you can order safely. 

What payment methods do you offer?

We offer Apple Pay and Credit or Debit card payments. VISA, Mastercard, American Express, JCB & UnionPay.

Can I return or exchange my order?

Yes, you can. For details, see our Returns Policy.

Do you offer international shipping?

Yes, we offer international shipping. For details, see our Shipping Policy.

What sizes do you offer?

We offer all international sizing. For details, see our Sizing.

Can I track my order?

Yes, You can track your order. We will send you the tracking number and complete details of your order when it ships.

When will my order arrive?

The delivery duration depends on your country. But we’ll ensure guaranteed shipping within 10-20 days.